FAQ

 ABOUT THE CONFERENCE  


Is the conference organized online? 

Yes, the conference is organized in a fully online form, so you can participate from any part of the world. If the conditions permit, we would like to organize some additional, non-mandatory events in Warsaw, about which we will notify the participants in due time. 


What language is the conference in? 

Our conference is organized on an international level, so every event and pre-event is going to be in English.  Due to technical issues, we are unfortunately unable to provide translations. 


Where can I find the newest information about the conference? 

All updates can be found on our main page, as well as on our social media. Please follow us on Facebook and Twitter


Can I post about the conference on my social media?

Yes, you can! If you do so please be mindful and use the hashtag #MSAWarsaw2021.


What about time zones? 

All times and dates are given in Central European Time (CET). We did our best to accommodate people from every time zone, but still, there are events that might conflict with your schedule. Unfortunately, further changes in the program are not possible at this point.


Can I present my publication during the conference? 

Yes, you can! To do so, please contact us at conference@memorystudiesassociation.org. Your publication will be displayed in our Virtual Book Table. 


I have not received any confirmation emails. What should I do? 

Please check your SPAM folder. Otherwise, contact us at conference@memorystudiesassociation.org


 REGISTRATION  


How do I register? 

To register for the conference, please visit our page REGISTRATION where you can find further instructions. Please remember that to register for the conference, you need to become an MSA member.


How do tickets work?

Tickets are similar to free passes which allow you to participate in certain pre-events. Registered (non-speaking) participants of the conference do not have to pay to sign up for pre-events. If you're not registered yet, you can do so HERE


Why do I have to pay both for the registration and for the MSA membership?

The conference is organized by the Memory Studies Association for its members, and thus you need to become an MSA member to be able to register for the conference. Doing so has benefits including getting discounts on books, being able to participate in future conferences, and having access to additional materials. Visit MSA's website to read more about becoming a member.
The registration fee allows us to cover the expenses of organizing the conference.


Can I get a waiver?

We offer waivers for students, those affected by the COVID-19 pandemic, and those not supported by their universities/organizations. If you are interested please contact us at info@memorystudiesassociation.org


How can I become an MSA member? 

To read more about becoming an MSA member please visit MSA's website


Can I get a refund?

In case of cancellation, we will refund 50% of the conference fee until April 30, 2021. Unfortunately, after April 30 we are unable to refund fees and tickets. If you wish to transfer tickets to someone else, please contact us at conference@memorystudiesassociation.org



 WEBSITE & TECHNICAL REQUIREMENTS 



What are the technical requirements to attend the conference?

The conference is organized in a fully online form, so it is crucial that you have a working laptop or a PC and a stable internet connection. Besides that, we recommend the following: 

  • If your connection is bad or there are a few other people using your wi-fi, consider connecting an Ethernet cable to your computer. 

  • Familiarize yourself with the conference website before the event. You can read our Website Instructions for some guidance. 

  • Avoid using the website on your mobile or in Internet Explorer, Safari, or Microsoft Edge. It works best in the newest versions of Firefox and Chrome.

  • Download Zoom to participate in the conference. It's not mandatory, as you can access the panels through your browser, but using the app can help with the quality of the connection and minimize the risk of your browser/computer crashing. 

  • Ensure that your camera, microphone, and speakers/headphones are in good working condition. Using a headset may improve the quality of your audio and microphone.

  • Make sure you are in a quiet and well-lit place such as in front of a window or a lamp and check if your camera lens is clean!


Is the conference organized on Zoom? 

Yes, partially. The conference is organized on software called Dryfta, and one of its features is Zoom. 


Do I need a Zoom account to access the panels?

No, you do not, as you can access the panels as a guest on your browser. However, we recommend that you download the Zoom app before the start of the conference, as your connection will be more stable and you will have more possibilities to engage in the conference. You can download it for free and read more about how to use it HERE. 


What is Dryfta? 

Dryfta is an event management software that we use to organize the conference. While registering for the event, you are also creating an account on the website where you will be able to see the program, attend events and chat with other participants. 


I can't log in / I have trouble joining a session, what should I do?

If you tried using a different browser and you still cannot log in, please contact us at conference@memorystudiesassociation.org. If you are having trouble joining the session or with the quality of the sessions, please try closing any unnecessary apps or software running on your computer.


My bio was cut short. What happened?

Our provider had technical issues which led to some of the bios being cut short. We apologize for this and would like to ask you to fill in your information again. 




 PANELS & PRE-EVENTS 


What are pre-events?

Pre-events are workshops and masterclasses that take place before the official start of the conference, on July 1, July 2, and in the morning of July 5. You can read more about them and register for them HERE

Please remember that all pre-events are free of charge, but you need to be registered for the conference to be able to participate in them. The number of participants for each pre-event is limited, so we recommend that prospective participants register for them as soon as possible. 


Do I have to sign up for panels?

No. You can access every panel once you have logged in. However, you do have to sign up to participate in pre-events. You can do so HERE


How long should my presentation be?

Due to Zoom fatigue and to encourage discussion, we suggest that panel presentations last no longer than 10 minutes. The organization, configuration, and facilitation of roundtables, workshops, and special events is entirely up to their chairs.   


I signed up for a pre-event, but turns out I cannot participate in it. What should I do?

Please contact us at conference@memorystudiesassociation.org. You can transfer your ticket to someone else, but please remember that we do not offer refunds and that some pre-events require preparation. Since you paid the conference fee, you can still participate in the main conference.

I can't attend a session. Will recordings be made available?

Some recordings will be available on YouTube and Facebook, but unfortunately not every session will be recorded. However, you will still be able to see the discussions and ask questions after the end of a session. If any recordings are made, they will be available to the conference's participants. 


Are the sessions live or pre-recorded?

We want all of our sessions to be live, but due to technical issues, some of them (like our cultural panels) may be pre-recorded. All post-session discussions are live and we invite you to participate in them.

If you wish to send us your pre-recorded presentation, please do so before June 15. 


Can I record sessions for my own purposes?

Unfortunately, you cannot, but we may have some recordings available after the conference. If you are interested please contact us at conference@memorystudiesassociation.com.

Remember that you can access discussions even after the panels have ended and you can find contact information for the speakers on our website if you have any additional questions about their work. 


How long are the panels? Are there any breaks?

Each session will last 2 hours. There will be no breaks marked in the program. However, we encourage chairs to finish 15 minutes before the next session starts. After the formal conclusion of your panel (as determined by the chair), the informal discussion may be continued both, on zoom till the session ends and thanks to the Dryfta platform's networking capabilities.


OTHER


I don't like the behavior of another participant. What should I do? 

We aim to create a safe space that gives our participants equal chances to learn, share opinions, and enjoy themselves. If someone behaves inappropriately, please contact us describing the details of your situation at conference@memorystudiesassociation.org.


What is a non-speaking participant? 

A non-speaking participant is a person registered for the conference who neither presents their work nor gives lectures during the event. They can still attend and listen to all panels, ask questions, join discussions and take part in pre-events. 


What is the Virtual Book Table?

The Virtual Book Table is a place where you can see our supporting publishers' publications, as well as those of our participants. If you wish to display your own work there, please fill in this form before the start of the conference. 


What should I do if I have other questions?

Please contact us at conference@memorystudiesassociation.org.


Main Organizer

Local Organizers